We recently awarded Delta Network services a project to install an IP Telephony and UC solution district-wide. Delta deployed a ShoreTel solution for us and it is one of the smartest choices we have made, both from a product decision and integration partner selection.
The customer service from the Delta sales staff was first rate and the technical support provided by Delta systems engineers and network technicians was very professional. They planned and executed the project down to the smallest detail. Their post sales support assures our telephony system works at the highest levels. As a technology director for a K-12 public school I pay close attention to the services we provide our district. I never wonder if our phone system is working. The ShoreTel system is “rock solid” and having Delta Network Services on our team gives me peace of mind.
Northwest Community Schools
As the technology director for both CASD and RAPS districts, I have had the pleasure of working with Delta Network Services for a number of years now. Back when we were looking for a vendor to help transition CASD from ATM to GigE we looked no further than Delta. Their broad level of expertise in both technologies, outstanding customer support, along with the Extreme Networks product line made the upgrade virtually painless.
Over the years, they have won numerous technology projects within both Districts. These include ongoing upgrades to the network edge, core switch replacement, complete replacement of both phone systems to a ShoreTel VoIp system, as well as an Aruba WLAN deployment to support our mobile device throughout each District.
In each case, Delta delivered as promised. We are delighted with the systems we purchased and in Delta’s commitment to making it all come together. They have earned my highest compliment – my trust!
Jerry La Vanture
Crawford Ausable School District, Grayling
Roscommon Area Public Schools, Roscommon
Bloomfield Township first became acquainted with Delta Network Services when the Township was in the middle of a Capital Improvement project. Part of the IT portion of the project called for the complete replacement of the Township’s network infrastructure and redesign of the flat, data only network topology that had been in place. We asked the Oakland County IT department for recommendations of qualified, local IT integrators and were introduced to Delta.
Delta designed, installed, configured and tested a new routed, QoS-aware network topology for our voice, data and security applications. After the rest of the infrastructure was installed, Delta was again instrumental in helping resolve a few interoperability issues that arose when our VoIP commenced. Ultimately, all the problems were identified and resolved, and the network has performed quite well.
Since that time, a couple of configuration challenges have cropped up with our new switches and Delta has always responded in a timely manner. Delta has continually provided high levels of service to resolve any issues that we may have, even when they are working on much larger projects simultaneously. Furthermore, Delta representatives have always maintained frequent communication with Township staff as we work through the issues.
The Township’s new infrastructure is a little over one year old now and we are quite happy with the performance we get out of it and that is due in large part to the excellent work, from the initial setup to the continued support, we received from Delta Network Services.
Information Technology Department
Charter Township of Bloomfield, MI
I am pleased to write a recommendation for Delta Network Services. They have just recently installed all new network switches, wall-to-wall wireless access, and an IP phone system for our school district.
We have been very pleased with all three ‘best of breed’ components they recommended – Extreme Networks switches and routers, Aruba Networks wireless controllers and access points, and ShoreTel VoIP and Unified Communications system. The equipment has been working flawlessly since Day 1.
Just as much as the equipment, I would highly recommend Delta Network Services as an integrator. We just closed out our infrastructure project with them. From start to finish Delta was organized, responsive and professional in every area. Their communication to us regarding equipment, installation recommendations and project timelines was outstanding.
They were flexible in accommodating our mid-year implementation request of all three components and they were able to configure, install and train our staff within our time frame.
I have worked with many integrators in the past. Delta and their team have by far been the most impressive group I’ve worked with. During our infrastructure project we did our homework on all of the vendors that bid and ultimately chose Delta. We couldn't be happier.
Please don't hesitate to call or email me if you have any questions.
Craig A. Headlee
Director of Technology Services
East China School District
To the Delta Team,
I wanted to thank your team for a wonderful job and a great project this past summer. As you know, our project was a little stressful since we were moving from a large Cisco environment to an Extreme Networks switching infrastructure and adding Aruba Wireless pervasively throughout the District. Thank you to you and your team for doing such a great job and taking that stress away!
As project manager, John ensured our project status and open items were always up to date and he was communicating with us to ensure we knew what was going on at all times. The technical skills of the team that included himself, Ed, Dan and Josh really made this project a success. The team assisted us with every question that we had and ensured that our system was set up to our needs and positioned us for the future.
Thank you again for a wonderful project and feel free to use our district as a reference anytime.
Kris Young, PMP
Director of Educational Technology and Information Systems
Fraser Public Schools