Delta offers our customers the ability to purchase technical support services at hourly rates, which we call Block Hours. This is similar to Resident Engineering services, but on a more modest investment scale.
The hours are pre-purchased, typically in blocks of 8 to 40 hours. Use of the hours is prescheduled in advance, for any time or any day, to perform any technical tasks that are in our core competencies. Hours are consumed at an accelerated rate for scheduled evening, weekend and holiday activities.
Our customers utilize Block Hour services for: